Pickup Instore
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- Sale price
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- Regular price
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Shipping Policy
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UK & IRELAND DELIVERY
Placed your order before 1pm to qualify for same day dispatch.
We use Royal Mail / Parcelforce for all UK deliveries.
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Service |
Up to £60 |
£60 - £100 |
Over £100 |
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Next Day Delivery 3-5 Day Delivery |
£7.00 £5.00 |
£5.00 FREE |
FREE FREE |
Tracking
You will be sent an email with tracking code between 15:30 - 17:00 for you to view the status of your shipment following dispatch. Please note that if you order on a Friday then you will may not receive tracking details until the following working day (Monday).
We are easy to contact via info@primedelux.com or 01752 224360 during our regular opening times.
If You Miss Your Delivery
If the delivery is missed, Royal Mail may leave your order in a safe place, with a neighbour or take the parcel back to your local Post Office or Depot for collection. Your postman will leave a calling card explaining where your parcel is and what to do next. If your parcel has been taken back to your local Post Office or Depot, Royal Mail will hold your parcel for 10 days and thereafter return the parcel back to us.
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Same Day Local Delivery - Plymouth Areas
Get your order tonight!*
We cover: PL1,PL2,PL3,PL4,PL5,PL6,PL7,PL8,PL9,PL20,PL21
Local Delivery is a great new service which can get your order to your door today!
Simply order before 1pm and if we cover your area, you'll get your order the same evening between 4 and 7pm Monday - Friday. If you order after 1pm we will deliver the next evening between 4 & 7pm. Please note that if you order after 1pm on a Friday, we will deliver between 4 & 7pm on Monday.
We will adhere to strict social distancing and contact free delivery guidelines. When we delivery your item we will place your parcel at the shipping address front door, ring the doorbell or knock and then step back by at least 2 meters from the parcel. As a proof of delivery, it is required that we take a photo of the customer/tenant who answers the door with the parcel clearly in shot. Don’t worry, this is just for our records.
*Please note: If due to unforeseeable circumstances we cannot deliver the same day, we will offer a full refund if you want to cancel the order or refund your delivery charge and deliver for free the next working day.
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Service |
Up to £50 |
£50 - £100 |
Over £100 |
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Local Delivery |
£7.50 |
£5.00 |
FREE |
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Click & Collect - Plymouth
AVAILABLE TO COLLECT EVERY DAY 12 - 8pm
When you come to collect, our staff will talk you through the collection process and will maintain a 2 meter distance. It's really easy!
Order before 1pm on a working day for same day dispatch
Order within
Pickup Instore
Now you can pickup in store or click & collect - whatever you want to call it! Anyway this simple service will secure your purchase until you can collect from us. It's really simple.
Please note our Covid 19 update